Information we collect
- Details you give us: your name, phone number, email, service address, and any notes you provide when you request a quote or book a pickup.
- Photos you upload: images of the items you want removed, which we use to estimate the job.
- Basic usage data: standard information your browser sends (such as device type and pages viewed) that helps the site work and improve.
How we use it
We use your information to prepare estimates, schedule and complete your pickup, contact you about your request, send invoices and reminders, and improve our service. We do not sell your personal information.
Your photos
Photos you submit are used to size and price your job. To generate an instant estimate, an image may be processed by an automated (AI) service. We keep photos only as long as needed to quote and complete the work, plus a reasonable period for our records.
Text messages
If you text us or opt in to updates, we may send you messages about your quote, appointment, or invoice. Message and data rates may apply, and you can reply STOP at any time to opt out.
Who we share it with
We share information only with the service providers that help us operate — for example, website hosting, text-messaging, and the AI provider that reads quote photos — and only as needed to do their job. We may also disclose information if required by law.
Cookies & analytics
We may use cookies and basic analytics to understand how the site is used and to make it better. You can control cookies through your browser settings.
Your choices
You can ask us what information we have about you, request that we correct or delete it, or opt out of messages, by contacting us at the details below. We will respond within a reasonable time.
Children
Our services are for adults. We do not knowingly collect information from children under 13.
Changes
We may update this policy from time to time; the current version will always be posted on this page with its date.
Contact
Questions about your privacy? Email sales@lpahauling.com or call/text (561) 929-8359.